Here are common questions that I receive about purchasing, downloading, and printing resources. Please contact me if you have a question that isn’t answered below.
After you have made your purchase, you will receive an email with a link to download the resource. You must also be logged into your account to download at that time. Not seeing the download links in your email? Contact us HERE!
The BEST and EASIEST way to access the resources that you purchased is to log in to your account on this website. It is best to do this through your computer rather than a phone or alternate device. Want even better results? Use the Chrome browser to download the purchased resources!
All of the resources are digital downloads (PDFs, zip files, etc) and you have instant access to them after your purchase is complete. Check your email for the download links (also make sure you are logged into the website)! You can access all purchased resources by logging into your account!
Most of the resources are PDF files. Ensure you are opening through Adobe Acrobat Reader. Do not print from “preview” or your internet browser. Here are some steps:
Still having issues, watch THIS video tutorial!
The majority of our resources are NOT editable. The few that have editable components will be available through editing with PowerPoint.
A zip file is a method that we use to combine more than one document for downloading.
ZIP files need to be unzipped in order to extract the files inside. Both Windows and Mac OSX are able to unzip ZIP files without additional software. iPhones and iPads will require an additional app.
If your computer runs Microsoft Windows:
If your computer runs Mac OSX:
Double-click the unopened ZIP — the file should extract automatically. If that doesn’t work, hold down the control key and click the ZIP file icon. Choose “Open With” and then select “Archive Utility.” The utility will extract the ZIP files, and you can find them in the same folder where you downloaded them.
If you’re using a Chromebook: